Monday, March 18, 2013

Time Warner Embraces Roku and STB Makers Shudder

Monday March 18, 2013 – Greg Scoblete

Last week, Roku, maker of the eponymous media player, announced its third generation set-top box. Aside from its redesigned menu, faster processor and new, headphone-packing remote control, the Roku 3 contained something potentially significant: an app from Time Warner Cable (TWC).

The app enables over 300 channels of live Time Warner programming to be streamed over the Internet to Roku-connected TVs. There's no video-on-demand yet, but TWC says it's coming. Roku owners will have to be existing TWC subscribers using the company's broadband modem to enjoy access. It is the first time the company is allowing its cable lineup to be accessed on a third party connected device, though it does offer live TV streaming on Apple's iOS and Android mobile platforms.

Of course, there are restrictions. You have to be at home to use the app (so no HBO Go password swapping allowed) and you need to be an existing subscriber within TWC's service footprint. But there are benefits, too. The Time Warner video stream gets prioritized – it's not riding over the top like Netflix – so the video quality is high and buffering issues should be minimized, if not killed outright. The user interface is also remarkably better than the grid-style display that greets many of TWC's cable subscribers.

For secondary TVs, the Roku box is effectively a true set-top box killer (at least "traditional" boxes offered directly by service providers) – and herein lies its significance. While many traditional box makers have put their hopes in gateway/client devices to power them through another wave of growth, low-cost retail boxes like the Roku represent a real threat, since they effectively serve as a "thin client" themselves. Throw in a network DVR, and there's little reason for service providers (or consumers) to invest in an expensive gateway at all.

Time Warner's decision to hop aboard the Roku raises other interesting questions about the future of traditional pay TV networks. Today, only subscribers in TWC's service footprint can access the app, yet the Roku box is sold nationally. It's not a stretch to imagine Time Warner offering its content to Roku customers beyond its service area, even if it couldn't guarantee the same quality as it does to its current subscribers. Other TV providers, like Verizon, Dish and others, could follow suit. Live cable TV (with an emphasis on sports and local news) simply becomes another app, like Netflix, competing for attention.

And that raises another, thornier issue for Time Warner: net neutrality. Current net neutrality guidelines prohibit internet service providers from discriminating among different content providers. By prioritizing the video delivery of its own video streaming service, Time Warner is clearly flouting those guidelines. Netflix has already complained publicly about similar behavior from Comcast. Yet without such prioritization, it won't be possible to guarantee the quality of service necessary for the Roku to truly serve as a set-top box replacement.

If the traditional set-top box hopes to stave off this threat, their best hope may not rest with innovative new products, but with the FCC.