Tuesday, September 4, 2012

Apple Joins ‘Em

Tuesday September 4, 2012 – Greg Scoblete

The seemingly endless saga of an Apple TV took another twist recently with some fresh reporting from the Wall Street Journal that indicated that Apple was in talks with cable companies to offer - wait for it - a set-top box.

The reports are vague, naturally, but the idea appears to be that Apple would offer a beefed up version of its Apple TV STB provisioned for a cable provider's services. This functionality may, eventually, be packaged into a TV as well, but reports from senior Apple executives poured cold water over the imminent arrival of any iTV.

As the news filtered out, some observers spied a replay of Apple's successful assault on the mobile phone business. There, Apple had to swallow some compromises to gain access to a national cellular carrier but once they established their foothold, they enjoyed meteoric success. Why shouldn't Apple make a "deal with the devil" (i.e., the pay TV providers) to gain even wider access into the consumer's living rooms? Indeed, as the WSJ piece indicated, this is precisely why the cable companies have been reluctant to engage Apple, noting that "cable operators in the past were worried that Apple could erode their relationship with their customers if Apple had a role with the box."

In one sense, the cable companies have a good reason to worry: on the content side, they exist solely as a middleman between content owners and consumers. Apple could encroach on this lucrative turf and cut them out. Cable firms would simply become "dumb pipes" - a status they fiercely resist.

On the other hand, an Apple tie-up may serve the pay TV providers well. First, it would align them with a marquee brand. Today, the STB is an afterthought in the consumer's mind, but if it had a shiny Apple logo radiating out on it, people would pay attention. As in the mobile market, offering Apple STBs in a portfolio could differentiate a pay TV provider. More substantively, Apple's experience designing compelling interfaces would undoubtedly serve pay TV providers, who have not exactly knocked that ball out of the park.

If Apple sold the device through its online store and other retail outlets, it would also alleviate the cost burdens for pay TV providers, who need to underwrite the cost of installing and servicing customer premise equipment.

In other words, an Apple TV STB may not be as Earth-shattering as the early dreams of an iTV had promised, but it can still shake things up to benefit of everyone. Everyone, that is, except the reigning STB champions. Particularly firms like Motorola and Cisco, who are rumored to be looking for a place to off-load their STB businesses, an Apple entry into the market could dramatically alter the competitive landscape. One need only look at what Apple has done to the fortunes of mobile handset makers like HTC and Nokia to understand the fear that would grip the STB industry if Apple ultimately does take the plunge.